Response:

This isn’t a question about whether or not the program works or doesn’t. It’s an attempt to classify the problem to the functional ( shall do ) and non-functional ( shall be ) requirements. It doesn’t really help you to find the root cause of the problem but may help with determining the severity and priority.

See Wikipedia – non-functional requirement.

Reference:

• Step 30 – Severity & Priority

Related questions:

• Can you live with it?
• Do you have a backup?
• Does anyone else know?
• Does it matter?
• Have you gone through the top 10 list?
• Have you raised an issue?
• Is it a security issue?
• Is there a workaround?
• So? Why are you telling me?
• Was this a Risk that’s now become an Issue?
• Will we get fined?