Response:

There are often many ways to track down a problem or find a workaround. Create a table of actions, and the results to get a better insight into the problem.

Reference:

• Step 17 – Askee’s questions

Related questions:

• Have you gone through the top 10 list?
• Have you RTFM?
• Isn’t there a top 10 list?
• What have you already tried?
• Who, how, why, what, when and where?