Step 5 – Project Manager

There is one other person 
to avoid more oft'n than not.
And that's the Project Manager
He'll help you. Not a lot!

Details

Project Managers aren’t really interested in debugging problems.

But they might be good at managing them.

If you’ve got a problem that’s taking a while to solve, or it’s a really big one that a lot of people know about, and you’ve exhausted the other channels then it’s time to involve the Project Manager.