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Step 27 – Experience

Another of their answers
offered without delay
"I upgraded to version x
the problem went away"

Details

You won’t find many Open Source developers who say anything other than “Have you tried upgrading to the latest version?”.

There are cases where going back to a previous version is necessary.

Questions

  • Did it work last time?
  • Do you know what’s wrong?
  • Has it happened before?
  • Have you debugged it?
  • Have you done a root cause analysis?

Example problems

    Notes:

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    Problem Solving
    10 questions when something doesn't work

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