Number one is called the Asker,
and that is often you.
Then there is the Askee;
he/she is number two.
If you’re the one with the problem then you should go through the Asker’s questions before involving someone else – the Askee.
In this modern day and age there can be more than one Askee. These are the people who don’t yet understand the problem because you haven’t explained it well enough yet.