The first thing that you have to do
when something has gone wrong
is make a list of who to ask.
It shouldn't take too long
These are the people who may be involved in problem solving. I’ve given each a role.
- The person who’s trying to solve the problem is the asker
- Any person who has been cajoled into helping is the askee
- Any person who knows nothing about the problem can be the stupid question asker
- The person who knows all about the subject is the expert
- Finally there’s the project manager
If you don’t think you fall into any of the roles above then pick one at random.