- Are you running the program you thought you’d changed?
- Shall we talk about it over lunch?
- Do you know what’s wrong?
- So? Why are you telling me?
- It’s not a CSS problem is it?
- You haven’t updated to the latest version have you?
- Have you done a root cause analysis?
- Do you need any help?
- What have you already tried?
- Do you have a backup?